Four ways to reach us.
Use the route that fits the question. All of them reach a person in your own region.
Pay & payslips
Rate queries, missing hours, payslip corrections, year-end documents and bank detail changes through the portal.
Timesheets & approvals
Submission deadlines, approver changes, corrections to a submitted week, and holiday or absence recording.
Documents & compliance
Right-to-work renewals, background screening, insurance certificates, visa documentation and client onboarding packs.
Something is wrong
Problems with a placement, with a client, or with us. Reaches our operations principal and is not visible to the recruiting team.
Recruitment fraud notice
MangoMan never charges candidates a fee — at any stage, for any reason. Not for placement, not for training, not for document processing, not for a security deposit. Every selection is made on merit. All our recruiters write from addresses ending @mangomantech.com. If anyone requests payment in our name, or asks for bank details outside the associate portal, it is a scam. Do not pay. Report it to us and to your local law enforcement.
Questions we are asked most.
Contractors are paid weekly, every Friday, for the week ending the previous Sunday. Payslips appear in your associate portal by Thursday evening. If a figure looks wrong, raise it through the portal or email payroll@mangomantech.com — a named payroll specialist responds within one business day, not a ticket queue.
Timesheets are submitted in the associate portal by 10am Monday for the previous week. Your client approver is notified automatically. If your approver is on leave, tell us before the deadline and we will arrange a delegate rather than holding your pay.
This depends on your country and contract type. In the US that includes health insurance eligibility, retirement contributions and workers compensation. In India it includes EPF, ESIC and gratuity where applicable. Your offer letter itemises exactly what applies to you — ask us to walk you through it if anything is unclear.
Through the associate portal only. We will never ask you to send bank details by email or over the phone, and we will never act on a change request that arrives that way. Any such message is fraudulent — report it to us immediately.
Your recruiter contacts you six weeks before the end date to discuss extension or your next engagement. If the client has not confirmed by four weeks out, we start searching in parallel so you are not left waiting on someone else's decision.
Your recruiter first — they own the relationship with the client and can usually resolve it directly. If it is sensitive, or if it involves your recruiter, contact we.care@mangomantech.com, which reaches our operations principal and is not visible to the recruiting team.